Optimus Template

• Collaborative Case Management: Shelter and Outreach Teams working with PSH in the transition
• Engagement on Common Goals: Developing a plan for the work together (Tenants and all providers)
• Making the Right Match: Helping people choose the right housing option
• Addressing Barriers to Housing Retention
• Using the Evidence based Practices: Critical Time Intervention, Stages of Change, and Motivational Interviewing, ACT, and Supportive Housing to guide the work.

ANDREA WHITE is a principal of Housing Innovations LLC, a technical assistance and information consulting group in NYC that seeks to increase access to housing for people who are homeless and disabled and to other low income people. During her career of over thirty years, she has designed and developed model programs including a Transitional Living Community serving women, the Times Square Hotel and the Prince George, both large supportive housing programs. Ms. White has provided technical assistance and made presentations throughout the US and at international conferences. She has worked extensively with communities to look at systems of care for people who are homeless and to integrate Evidence Based Practices. She worked on the development of the Supportive Housing Tool Kit for SAMHSA and has written on issues in supportive housing. She has received awards from the American Psychiatric Association and was recently recognized by NYC Voices, a consumer group.

JOYCE GRANGENT is the Senior Program Manager since 2000 in the CSH office located in Chicago. She specializes in supportive housing operations. She has led the Stepping Up project that assists tenants in accessing career training, and developed a property management curriculum. She is a nationally known professional with expertise in services to people with disabilities who have been homeless. Joyce works with national staff to design and implement programs, and policies for supportive housing-based services for homeless individuals and families. Her work is guided by her own encounter with homelessness and her experiences as a consumer of mental health and recovery services. While a tenant of supportive housing, she served on the Board of Director's at Lake Front supportive housing, now Mercy Housing LakeFront. In 1998 Joyce was invited to present at the President’s Task Force on Employing Persons with Disabilities. She has extensive experience presenting at both local and national conferences.

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